You will learn the basics of IT Service Management according to ITIL4 at Foundation Level. This includes the basic ITIL4 principles, practices and roles. During the training you will acquire the necessary language skills and prepare yourself optimally for the official ITIL4 Foundation exam. The ITIL Foundation exam tests the theoretical knowledge you have acquired so that you can move confidently in IT service management practice and successfully master the further path to becoming a Managing Professional or Leader.
SERVIEW's ITIL4 Foundation is officially accredited and meets the requirements of the Official Accreditor of ITIL (AXELOS). This gives you the guarantee that you will be taught all the crucial content of ITIL.
Exam details
:
- The examination fee is included in the participant price.
- Optional: Exam insurance for repeat examination: 59.00 € / participant plus VAT.
- Duration: 60 minutes
You take the online exam on a date of your choice after the training.
- Questions: 40 multiple choice questions
- Further information: To pass the exam you need to score 26 points (65%). The maximum score is 40 (100%). No aids are allowed and it is not a scenario-based exam....
- Examination languages: German or English
- Examination institute: PEOPLECERT