• Configuring and Troubleshooting Cisco Unity Connection Integration
• Configuring and Troubleshooting Cisco Unity Connection Call Handlers
• Troubleshooting Cisco Unity Connection
• Configuring and Troubleshooting Cisco Unity Express
• Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
• Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
• Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
• Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
• Troubleshooting Cisco Unified Communications Manager IM and Presence Service
• Integrating Cisco Unified Attendant Console Advanced
• Implementing Call Recording and Monitoring
• Course Outline- Configuring and Troubleshooting Cisco Unity Connection Integration- Configuring and Troubleshooting Cisco Unity Connection Call Handlers- Troubleshooting Cisco Unity Connection- Configuring and Troubleshooting Cisco Unity Express- Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications- Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber- Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality- Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving- Troubleshooting Cisco Unified Communications Manager IM and Presence Service- Integrating Cisco Unified Attendant Console Advanced- Implementing Call Recording and MonitoringLab Outline- Integrate and Set Up Cisco Unity Connection- Configure Cisco Unity Connection Call Handlers- Implement Toll Fraud Prevention- Troubleshoot Cisco Unity Connection Call Handlers- Troubleshoot Cisco Unity Connection- Configure Cisco Unity Express- Troubleshoot Cisco Unity Express- Configure Cisco Unified Communications Manager IM and Presence High Availability- Implement Cisco Jabber- Configure Centralized Cisco Unified Communications Manager IM and Presence- Configure Cisco Unified Communications Manager IM and Presence Service Functionality- Enable Message Archiving and Chat Rooms- Troubleshoot the Cisco Unified Communications IM and Presence Database Connection- Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability- Troubleshoot Cisco Unified Communications Manager IM and Presence Service- Integrate Cisco Unified Attendant Console Advanced- Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution- Implement Cisco Unified Communications Manager Call Recording and Monitoring

This course is primarily aimed at network and software engineers who want to learn about automation and programmability and perform the following tasks:

• Network Architect
• Network designer
• Network engineer
• Network Manager
• Network administrator

Before attending this course you should have the following knowledge and skills:

• Basic understanding of network technologies
• Basic understanding of voice and video
• Experience with Cisco Unified Communications Manager with a single site dial plan, a single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses will provide you with the knowledge you need to prepare for this course:
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR).

Understanding Cisco Collaboration Foundations (CLFNDU)

Are you interested in certification? This course is part of the following certification(s):

CCNP Collaboration Certification

The CCNP Collaboration prepares you for today's professional roles in collaboration technologies. The CCNP Collaboration certification has been expanded to include automation and programmability to help you scale your collaboration infrastructure. The CCNP is one of the most recognised certifications in the industry and validates the expertise you need while maintaining core competency flexibility.

Each exam in the CCNP Collaboration Programme earns an individual specialist certification, so you'll be recognised for your achievements along the way.

There are no formal prerequisites for the CCNP Collaboration, but you should have a good understanding of the exam topics before taking the exams, and the relevant course preparation will help you with this. CCNP candidates often also have three to five years of experience implementing collaboration solutions.

To earn certification, you pass two exams: A Core exam and another subject-related exam of your choice.

To gain the basic knowledge and skills you need to manage and support Cisco® Collaboration technologies, we also recommend that newcomers to the subject take theCLFNDU - Understanding Cisco Collaboration Foundations course in advance.

€ 264 plus VAT.
plus processing fee € 35,- are not included in the participant price.

We conduct this training together with ExpertTeach.