Create customised agents for Microsoft Teams

Course MS-4015

Dates:

Dates on request - if no dates are listed, please contact us to arrange an individual date by e-mail at it-campus@softwareone.com or by phone on +49 341 2568-486.

In this course, you will learn about various Teams management tools, security and compliance features for Teams, network requirements for deploying Teams, and various Teams settings and policies for managing collaboration and communication in Teams.

  • Explore Microsoft Teams
  • Planning and deploying Microsoft Teams
  • Implementing lifecycle management and governance for Microsoft Teams
  • Monitor your Microsoft Teams environment
  • Manage access for external users
  • Implementing security for Microsoft Teams
  • Implementing compliance for Microsoft Teams
  • Plan and configure network settings for Microsoft Teams
  • Create and manage Teams
  • Manage collaboration experiences for chats and channels
  • Manage apps for Microsoft Teams
  • Manage meeting and event experiences
  • Configure, deploy and manage Teams devices
  • Scheduling Teams Phone
  • Configure Teams Phone
  • Configure and manage voice users
  • Configure automatic switchboards and call queues
  • Troubleshooting audio, video and client problems

This course is aimed at individuals who aspire to the role of Microsoft 365 Teams Administrator. A Microsoft Teams Administrator plans, implements, configures and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

  • A sound understanding of basic functional experience with Microsoft 365 services.
  • A competent understanding of general IT practices, including the use of PowerShell.

The course price includes

  • The original Microsoft training documents in English and digital form

We are also happy to organise this training as an in-house seminar. Ask for your individual offer.

The course is offered in German and English.

Contact us

SoftwareONE

IT CAMPUS
Customer Training Solutions

Blochstraße 1
D-04329 Leipzig
*The services of SoftwareONE Deutschland GmbH directly serving school and educational purposes are predominantly VAT-exempt according to § 4 No. 21 a) bb) UStG. Contact us - we are happy to help!