Create customised agents for Microsoft Teams

• Explore Microsoft Teams
• Planning and deploying Microsoft Teams
• Implementing lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment
• Manage access for external users
• Implementing security for Microsoft Teams
• Implementing compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams
• Create and manage Teams
• Manage collaboration experiences for chats and channels
• Manage apps for Microsoft Teams
• Manage meeting and event experiences
• Configure, deploy and manage Teams devices
• Scheduling Teams Phone
• Configure Teams Phone
• Configure and manage voice users
• Configure automatic switchboards and call queues
• Troubleshooting audio, video and client problems

This course is aimed at individuals who aspire to the role of Microsoft 365 Teams Administrator. A Microsoft Teams Administrator plans, implements, configures and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

• A sound understanding of basic functional experience with Microsoft 365 services.
• A competent understanding of general IT practices, including the use of PowerShell.

Including Microsoft Applied Skills Credential
Microsoft Applied Skills are scenario-based credentials that enable participants to validate specific skills. These credentials are an efficient and reliable way to demonstrate and deepen knowledge in scenario-based skills. Applied Skills Credentials are assessed at the end of the course in an interactive lab environment.

Hone your skills for current in-demand scenarios to demonstrate proficiency in specific scenario-based skillsets so you can achieve more on every project in your organisation (and throughout your career).

• Focus on a skillset that is specific to a critical business problem or organisational challenge.
• Earn credentials by passing an online, on-demand exam where you successfully complete a series of tasks in an interactive lab environment.
• Enhance your profile by sharing your Microsoft-verified credentials and skills with your professional network so that there is no longer any doubt about your expertise.

As a Microsoft Training Services Partner, we prepare you optimally for the Microsoft Applied Skills Credentials in our training courses.

The course price includes

• The original Microsoft training documents in English and digital form

We are also happy to organise this training as an in-house seminar. Ask for your individual offer.

The course is offered in German and English.